Trupela Kombo Plans – Terms and Conditions
- Dial *777# or use the MyVodafone App to subscribe to the best combination of data, voice and SMS deals in PNG!
- Kombo Plans are available to Prepaid mobile customers only.
- Kombo Plans do not auto-renew.
- Data rollover is not available.
- To use mobile internet services, configure your device’s access point name (APN) to ‘internet’.
- On-Net Calls and On-Net SMS benefits are only applicable to Vodafone-to-Vodafone Prepaid numbers.
- Standard charges will apply outside of the plan once the allocated benefit finishes or when the plan expires.
- Vodafone number range starts with 81XXXXX0 and ends with 81XXXXX9.
- Dial *444# or use the MyVodafone App to access Vodafone Prepaid Services.
- Our 3G/4G+ coverage is currently available in Port Moresby, Lae, Goroka, Mt. Hagen and Madang.
- To use Prepaid 4G+ services, it is mandatory to be in a 4G+ coverage area and have a 4G+ capable phone.
- All the rates outlined above are GST inclusive.
- For any queries, contact our Customer Care Team on 123 (Free Line for Prepaid), 124 (Premium Charged Line) or chat with us at www.vodafone.com.pg
How can I subscribe to a Trupela Kombo data plan from the MyVodafone App?
- Download the MyVodafone App from Google Play Store, iPhone App Store or Huawei App Gallery in your smartphone.
- Log in by registering your mobile number in the MyVodafone App. (Note: The OTP Verification Code message will be sent to your SMS inbox.)
- Tap on the side menu icon ()
- Tap on “Manage Plans”.
- Tap on Data or SMS or Voice Plans.
- Select a Trupela Kombo Plan you wish to buy.
- Tap on “BUY PLAN”.
- Review the plan details and price, and Tap on “BUY PLAN”.
- Tap on “CONFIRM” to complete the subscription process.
- An SMS message will be sent to confirm that the Kombo plan has been successfully loaded. Go to the home page or dial *120# to check your balance.
How can I subscribe to a Trupela Kombo plan from *777#?
- Dial *777#
- Enter the option number 1 to select “Trupela Kombo Plans”
- Enter the option number of the Kombo plan you wish to buy.
- Verify plan details and Enter 1 to Select Yes to complete the subscription process.
- An SMS message will be sent to confirm that the Kombo plan has been successfully loaded. You may dial *120# to check your balance.