Registration Process

• You can visit any Vodafone Retail, Kiosk or Roadshow Teams to get a new sim. 

• You will need to bring a valid ID card to be able to successful register your new sim card.
• Accepted IDs include:
  • National ID Card
  • Driver’s License
  • Passport
  • Birth Certificate
  • Baptism Certificate
  • Student ID
  • Marriage Certificate
  • Superannuation Fund ID

• You must register your mobile number in order to use Vodafone products and services.
• You can only register and activate your sim card at any Vodafone Retail Outlets, Kiosk and Roadshows.
• You must present a valid and original ID
• A copy of your ID & facial photo will be kept for customer records.

I am registering a SIM Card to be issued by Vodafone PNG and acknowledge and understand the terms and conditions below:

1. I agree that I am registering a SIM Card utilising the Vodafone PNG network and services by being physically present at the time of registration and:

• by providing my personal information (full name, gender, date of birth, residential address, nationality, place of origin, occupation and other information as may be required by Vodafone PNG), facial image and valid identification card (to be captured electronically) or as per standards of NICTA Sim Registration Act in PNG.
  
  
• due to the absence of valid identification card or related documents to verify my identity, by being accompanied by a reputable person who presents his/her identification card or document and verifies my identity (a reputable person is a respectable person of good standing in the community such as a Commissioner of Oaths, a member of the disciplinary forces, a ward member, a village court magistrate or a church pastor who is a registered SIM card holder) or as per standards of NICTA Sim Registration Act in PNG.

2. I am agreeing to and authorising that such information will be electronically captured.
3. I agree to register for a SIM Card utilising the Vodafone PNG network and services.
4. I agree and declare that the information I provide to Vodafone PNG is true and correct.
5. I acknowledge that Vodafone PNG may require additional information from time to time to update/confirm my account details or provide any other services to comply with the laws of PNG.
6. I agree to receiving marketing and promotional communications from Vodafone PNG, its partners, and affiliates.

7. The mobile number assigned to the SIM card issued to me will always remain the property of, or, under license to Vodafone PNG.
8. Should the mobile number become dormant/inactive over a period as per NICTA Act, I acknowledge and agree that Vodafone PNG has the right to recycle the number and re-issue it to another subscriber.
9. If I have provided the number to a third party, for example, a bank for SMS banking or other such services, the honour is on me to inform the respective third party of this change.
10. Vodafone PNG shall not take any responsibility for any liability or loss sustained as a result of the said number being recycled and re-issued to another subscriber.
11. Service Communications: I agree that Vodafone PNG may contact me using the details provided for service-related purposes, including account notifications, billing, security alerts, regulatory notices, and network information. These communications are necessary for the provision of the service and cannot be opted out of while I remain a customer.
12. Marketing Communications : I give my consent to receive marketing and promotional communications from Vodafone PNG & I consent to receive marketing communications from other Vodafone PNG's partners and affiliates.